Southwest in the news for its generous ‘customer of size and extra seat’ policy — here’s how it works

Southwest Airlines is in the news after a self-described plus-size travel influencer applauded the carrier’s “customer of size and extra seat policy,” which allows passengers to “proactively purchase the needed number of seats prior to travel to ensure the additional seat(s) is available,” per the airline. The aforementioned influencer, Jae’lynn Chaney, originally posted the video …
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